The needs of your customers have
They not only want to contact they're trusted insurance broker in the office, but on all channels - with maximum service. With flexperto you can offer your customers a direct and personal access to your sales or service workforce over the internet.
Video-communication allows customers to just stay at home or use a small break during thge day to connect with an insurance broker. The result? You optimize your sales process, doing 3 meetings instead of just 1 and at the same time you are closer to the customer in order to build personal relationships.
A digital communication software for agents
Equip your sales agents with a communication software for online consultations.
New or existing clients can easily schedule meetings for video-sessions or in-office meetings. With the all-in-one solution, the complete workflow of an insurance agent is covered.
Train your staff
Without any travel cost you can train external partners and sales agents.
Using videocommunication you save valuable time and travelling expenses. The flexperto platform also covers the complete process of ongoing communication between trainers and trainees: froms cheduling, messaging and file exchange, everything on in easy to use toolset.
Have experts join a conversation
In the sense of distributed workforce you can easily get an expert in a live local session with a client.
Make efficient allocations of all your human capital and enhance the quality of consultations for your customers.
Enable your customers to directly engage with a support or sales agent on your central website.
Establish directly a personal relationship and increase the conversion rates of your online sales channel.
More contacts to customers, more revenue
90% of your customers all online. Give them a direct opportunity to engage with your agents on a personal level. Increase the frequency of consultations of existing clients by offering them a "low-barrier" consultation: no need to travel and integrated in our hectic lifestyle.
Revolutionize your service
Offer your customers a new way of service. Let them experience what it means to be present on all possible communication channels and give your company a face.
You and your customers save valuable time and money. Of course less infrastructure and less money but also think of the opportunity cost when travelling 1 hour by car by client.
Be a pioneer
Make a difference and stand out from the competitors by offering the most advanced customer communication. Position yourself already now as a leader of the upcoming digital transformation.
Let your customers schedule meetings online - for a short callback, an online video-session or a meeting in the offices - it's flexbile and available 24/7.
Video communication without software downloads
Neither your agents nor your customers have to download any piece of software or make complex installations. Flexperto runs on all web browers like Internet Explorer, Firefox, Safari or Chrome.
Give your clients the opportunity to directly connect to an insurance agent with a simple click on a button.
Exchange documents and messages with inbox
The inbox is a single location for viewing, prioritizing, and managing all conversations and files.