Service Velocity. State-of-the-art communication channels have a severe impact on NPS and customer satisfaction.
Long-Distance Customers. Due to a lack of time and constant changes of customers‘ location, remote services are paramount.
New Target Groups. Expect effortless and personal communication across a multitude of channels.
Untouched Opportunities. Customer base and online leads are often not being engaged enough. There are big sales and upselling opportunities, which can be remotely untapped.
of insurance sales agents in Germany feel supported by their insurance company in this matter.
Whether online consultation is used is thus less determined by age effects, but rather by the sales management board’s willingness for innovation.
Sales agents, who use digital communication tools such as Video Calls regularly, achieve on average 5 more deals with regards to life and pension insurances.
By using Video calls and Screensharing, a more personalized consultation can take place, leading to an up to 40% increase in sales.
The use of online advisory not only makes sales teams more successful, but also provides an important contribution to brand identity
We integrate all communication channels in one software and do not offer only one single channel (e.g. video-chat)
With our whitelabelling functionalities and integration capabilities, we are able to satisfy specific Enteprises needs.
With our proven track record in the financial services industry, we understand the use cases and are especially focused on all sales relevant applications.
of the customers who have previously been in an online sales meeting would love to reiterate the experience.
rate their online session as good or very good.