Video Consultations

Video-Chat: Digital yet personal

Simple and reliable online meetings. Our solutions are focused on the communication with your customers. Video consultation enables you to advice your customers remotely as if you were sitting together on-site.

No Downloads or plugins required

Immediate access

Neither customers nor consultants need to download software or install plug-ins. It simply works.

Compatible with any web browser

Flexperto works on all major Internet browsers, including smartphone and tablet devices (both iOS and Android).

HD Audio & Videochat

Crystal clear images and sound ensure everyone has a pleasant and productive meeting without constant interruptions. The video chat infrastructure we use processes more than 3 billion audio and video chat minutes per year and provides the necessary stability.

Recording

Calls can also be recorded and stored either locally or in your system. This allows you to meet regulatory requirements such as MiFID II.

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Archiving

In order to comply with MiFID-2 regulations, companies in the financial sector must record all communications that could potentially lead to a transaction. Records can be archived for up to 10 years in our compliant storage.

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Secure communication

Conversations are 256-bit encrypted and transmitted via German servers. Online meeting have unique URL’s and can only be entered by invited people.

It works anywhere

Our data-saving solution allows you to hold online meetings even when you are on the road. No matter whether you are a consultant or a customer. A 3G connection is completely sufficient for a good meeting experience.

Up to 7 participants

You can easily invite additional participants to an online meeting. Participants receive an e-mail and can join the meeting with just a few clicks.

Textchat

The text chat allows you to exchange additional texts and links, but also share files through a secure connection.

Share content and collaborate

You have a variety of options to share content during an online consultation.

Address customers visually with the whiteboard

Upload PDF documents

Upload sales brochures, product catalogues or other documents and go through them with your customers.

Save content

Customers and consultants can easily download all content including highlighted areas.

Drawing and highlighting.

Illustrate concepts on the whiteboard or highlight certain areas on a PDF document to draw your customer's attention to them.

Change presenter

Put your customer in control and let them add information.