Flexperto supports two different methods of Recording:
Only one method can be enabled at any time for each company.
From a Flexperto online meeting session, we record:
If a tenant is configured for Manual Recording, there is an additional possibility of collecting consent to record from meeting participants. If this setting is enabled, when a consultant clicks the Recording button and starts recording, they will see a popup message instructing them to ask participants if they consent to the session being recorded. Participants must give verbal consent for the recording to continue. If a participant declines, the consultant will cancel the recording and the recorded files will be deleted.
While it is not Flexperto’s responsibility to store Archives, it is Flexperto’s duty to create them and make them available for Tenants to retrieve.
Once a recorded meeting ends, Flexperto creates an archive, which contains all the recorded data from the meeting. An archive includes:
Archives are stored by Flexperto temporarily until they are claimed (after which they are deleted).
Tenants must integrate with our API to retrieve archives via Webhooks. Our API is built to notify third-party systems that there are new archives to be retrieved.
Tenants are responsible for storing archives and ensuring that their chosen infrastructure meets the MiFID II compliance regulations.