BrancheEnergy, Energy Services and Telecommunication
Flexperto FunktionenScheduling, Messaging, Online-Meeting, E-Signatur
Increase in NPS through videobased phone calls.
EWE is digitizing three use cases, commercial customers’ communication via the online branch, remote cooperation with partners and online technical support.
In addition, EWE is continuously working on expanding the flexperto solution. Most recently, a 30-point action plan for service and sales was developed, which will open up new areas of application.