Cut down operational costs and save valuable travel time for your sales teams. Reduce number of touchpoints to close customers. Get more out of your meetings thanks to more productive meetings and customer collaboration tools.
Spend up +30% more time spent with buyers per day. Increase conversions with visual engagement. Open-up new cross-selling and up-selling opportunities with your customer base thanks to new revenue models.
Customers buy from people. Keep the personal touch of your services from anywhere, at anytime. Ultimately build more trust and loyalty over the different steps of your customer journey. That’s how your customers become your best promoters.
Save valuable travel time for you and your customers. On average, 60 min of travel time can be saved per online meeting. This frees up time which can be reinvested in servicing more customers.
Modern buyers are informed buyers. To make a decision, buyers can search information online and offline over multiple channels. Improve sales velocity with frictionless sales across all channels. Offer a way to follow-up online after an on-site meeting or provide small clarifications with visual support during a phone call. Or speed up the decision time with the e-signature : E-Contract are signed on average 80% faster than traditional paper-based contracts.
Double the conversions on your website by offering new service models with sales advices and services via video-chat. Visually enhance your sales presentations via whiteboard or screen sharing. Professionals using screen sharing in their sales processes improve their conversions of up to 40%.
New customers touchpoints with Flexperto enable sales professionals to have more conversations. With up to +30% more time spent with buyers per a day thanks to video chat.
Open-up new cross-selling and up-selling opportunities with long-distance and online customers. Right now, only 30% of B & C Customers are covered with traditional field sales. Thanks to online consultations your agents are able to have more conversations with their customer base.
Get more productive meetings. On average, an online meeting takes 15% less time than an on-site meeting. Due to visually guided conversations explanations are clearer to customers than over phone calls. In addition, the Communication Cloud integrates tools such as a scheduling system which avoid the back-and-forth of sending appointment mails. And all thanks to our integrations within your CRM and IT-environment, you don’t need to switch between multiple applications to engage with customers.
In a busy world with high mobility, Flexperto enables Sales professionals to maintain relationships with buyers and investors anytime and from anywhere. Outside the business hours but also across the sea. With higher availability from your sales teams you can simply build more trust over the years. This increases loyalty and Life-Time Value.
In a digital world, everyone expects the same level of service online, than offline. Providing a personal online experience coupled with visual guidances improves engagement, conversions, efficiency and convenience. All combined, it results in a drastic increase of the NPS. Your buyers become your best promoters.
Leading brands deliver better customer experience by differentiating through their people. Attract and retain the best talents with the new service models and tools they will love. Implement new work models in your employer value proposition and build a solid reputation as a great place to work.
Both your customers and your sales teams are reducing CO2 emissions by saving travel time. Your organisation limits its environment footprint and contributes to making the world better.